1. Introduction
This Privacy Policy explains how information is collected, used, and protected when you use the Motqan Open Education Platform, which is operated by the Research and Consulting Institute at the University of Bisha.
At Motqan, we value the privacy of our users and are committed to protecting the personal information you provide while using our educational services.
By accessing or using the platform, registering for courses, or interacting with our services, you agree to the data collection and usage practices described in this policy.
2. Information We Collect
The Motqan Platform may collect different types of information when you access the platform or enroll in training programs.
First: Basic Personal Information
We may collect basic identifying information such as:
- Full name
- Email address
- Phone number
- Account registration information
- Payment information when enrolling in paid programs
This information is used to manage your account and provide educational and training services effectively.
Second: Content and Interaction Data
We may collect information related to your activities on the platform, including:
- Comments or participation in training programs
- Files or materials you upload
- Learning activities within the platform
This information helps improve the quality of the educational content and the overall learning experience.
Third: Device and Technical Information
When using the platform, certain technical data may be collected, including:
- Device type
- Operating system
- Browser type
- Internet Protocol (IP) address
- Approximate geographic location (if enabled)
This data helps us optimize platform performance and ensure compatibility across devices.
Fourth: Usage and Activity Data
We may collect information about how you interact with the platform, such as:
- Pages you visit
- Time spent on the platform
- Training activities and engagement
- Interaction with educational content
This data is used to analyze user behavior and enhance platform performance.
Fifth: Cookies and Tracking Technologies
The Motqan Platform may use cookies and similar tracking technologies to:
- Improve user experience
- Remember user preferences
- Analyze platform usage
- Provide personalized educational content
You may disable cookies through your browser settings, but some platform features may not function properly if cookies are disabled.
3. How We Use Information
The information we collect may be used for the following purposes:
- Operating and managing the Motqan Open Education Platform
- Delivering training programs and educational courses
- Improving platform services and learning experiences
- Communicating with users regarding registrations, updates, or training programs
- Protecting the platform from fraud, misuse, or unauthorized activity
- Processing payments for paid programs
We may also use anonymized or aggregated data for analytical purposes to improve our educational services.
4. Sharing Information with Third Parties
Motqan may work with trusted third-party providers to deliver certain services, such as:
- Cloud hosting and storage services
- Learning management systems (LMS)
- Online payment gateways
- Analytics and performance monitoring tools
Information may be shared only to the extent necessary for providing these services and will remain confidential.
The platform may also contain links or integrations with third-party services. Motqan is not responsible for the privacy practices of these external services, and users are encouraged to review their privacy policies.
5. Data Protection
Motqan takes reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, or loss.
However, no internet transmission method is completely secure, and therefore absolute security of information cannot be guaranteed. By using the platform, you acknowledge and accept these risks.
6. User Rights
Motqan is committed to respecting users’ rights regarding their personal data, including the right to:
- Access personal information
- Request corrections or updates
- Request deletion of personal data
- Request restriction of data processing in certain circumstances
If you are located in the European Union, additional rights may apply under the General Data Protection Regulation (GDPR).
We also comply with applicable data protection laws and regulations in relevant jurisdictions.
7. Children's Privacy
The Motqan Open Education Platform is intended for adults, professionals, and university-level learners.
We do not knowingly collect personal data from individuals under the age of 18.
If we become aware that personal data from a minor has been collected, appropriate steps will be taken to remove such information.
8. Changes to This Privacy Policy
Motqan may update this Privacy Policy from time to time to reflect legal, technical, or service changes.
If significant changes occur, users may be notified through the platform or via email.
Continued use of the platform after the policy updates constitutes acceptance of the revised Privacy Policy.